Overview
Are you a motivated, customer-focused professional with a passion for technical service and sales? Do you thrive on building strong relationships and turning opportunities into results? If so, we want you to join our team as a Field Service Representative!
Field Service Representative Role Overview:
As a Field Service Representative, you’ll be at the heart of our customer engagement strategy—developing new service opportunities and maintaining lasting relationships with existing clients. You’ll take full ownership of your territory or accounts, driving business growth, renewals, and customer satisfaction through expert technical and commercial support.
Field Service Representative Key Responsibilities:
- Drive growth of our service business in your assigned territory. (Midlands)
- Convert service opportunities into long-term contracts.
- Build and maintain trusted relationships with clients.
- Deliver engaging customer meetings and service presentations.
- Collaborate on strategic go-to-market plans and support service excellence initiatives.
- Provide critical feedback on customer needs and market trends.
- Ensure high contract renewal rates and customer retention.
Field Service Representative Experience, Qualifications and Attributes:
- A full UK Driving Licence.
- GCSEs (Grade C or above) in English and Maths.
- Minimum 2 years’ sales experience OR 5 years of relevant industry experience.
- Deep technical understanding of loading dock equipment and its service importance. (or experience of selling a service to clients within a technical industry)
- Proficiency in Microsoft Office, MS Project, and iOS operating systems.
- Customer-focused with excellent communication skills.
- Technically proficient and solutions oriented.
- Organised and deadline-driven with a calm, can-do attitude.
- A proactive team player who takes ownership and delivers results.
- Adaptable and resilient in a fast-paced environment.
Are you a motivated, customer-focused professional with a passion for technical service and sales? Do you thrive on building strong relationships and turning opportunities into results? If so, we want you to join our team as a Field Service Representative!
Field Service Representative Role Overview:
As a Field Service Representative, you’ll be at the heart of our customer engagement strategy—developing new service opportunities and maintaining lasting relationships with existing clients. You’ll take full ownership of your territory or accounts, driving business growth, renewals, and customer satisfaction through expert technical and commercial support.
Field Service Representative Key Responsibilities:
- Drive growth of our service business in your assigned territory. (Midlands)
- Convert service opportunities into long-term contracts.
- Build and maintain trusted relationships with clients.
- Deliver engaging customer meetings and service presentations.
- Collaborate on strategic go-to-market plans and support service excellence initiatives.
- Provide critical feedback on customer needs and market trends.
- Ensure high contract renewal rates and customer retention.
Field Service Representative Experience, Qualifications and Attributes:
- A full UK Driving Licence.
- GCSEs (Grade C or above) in English and Maths.
- Minimum 2 years’ sales experience OR 5 years of relevant industry experience.
- Deep technical understanding of loading dock equipment and its service importance. (or experience of selling a service to clients within a technical industry)
- Proficiency in Microsoft Office, MS Project, and iOS operating systems.
- Customer-focused with excellent communication skills.
- Technically proficient and solutions oriented.
- Organised and deadline-driven with a calm, can-do attitude.
- A proactive team player who takes ownership and delivers results.
- Adaptable and resilient in a fast-paced environment.
Salary 40 – 45K